Terms and conditions of sale are often relegated to the bottom of web pages, drafted in haste or copied and pasted from a template found online. That is a mistake. For a company that cares about its image and its longevity, clear, complete and lawful terms are an investment, not a constraint.
Discover our expertise in digital law and support for digital companies.
Well-drafted terms reflect the seriousness of the company and inspire confidence. They show a will to be transparent and to honour commitments, a strong signal for your customers, whether consumers or businesses.
In a conflict, your terms are your first line of defence. They clearly define each party's rights and obligations, avoid misunderstandings and considerably limit the risk of challenge.
Prices, payment terms, delivery times, warranties, liabilities: well-built terms govern all the essential aspects of the commercial relationship and provide a secure framework for your transactions.
The French Commercial Code requires businesses to communicate their terms of sale to their customers. Failure to comply may lead to penalties and weaken your position in a dispute.
Terms and conditions are not universal. They must be adapted to your sector, your business model and your target customers:
Investing in solid terms and conditions means protecting your company before the first dispute arises. Contact me to discuss your situation.
